El-Manstrly, D., Chatzipanagiotou, K. and Dalakoura, A. (2018) Contextualising Consumers Personality Traits and General Coping Strategies in Service Failure: Their Effects on Vindictive WOM. In: 47th EMAC Annual Conference, Glasgow, UK, 29 May - 1 June 2018,
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Abstract
No abstract available.
| Item Type: | Conference Proceedings |
|---|---|
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Chatzipanagiotou, Dr Kalliopi and El-Manstrly, Ms Dahlia |
| Authors: | El-Manstrly, D., Chatzipanagiotou, K., and Dalakoura, A. |
| College/School: | College of Social Sciences > Adam Smith Business School College of Social Sciences > Adam Smith Business School > Management |
| Related URLs: |
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