Shafti, F., Van Der Meer, R. and Williams, T. (2000) Productivity management and service operations: a generic approach. 7th International Annual Conference of the European Operations Management Association (Euroma), Ghent, Belgium, 04-07 June 2000.
Full text not currently available from Enlighten.
Abstract
This paper provides a generic approach to productivity management and service operations.
| Item Type: | Conference or Workshop Item |
|---|---|
| Keywords: | Service, productivity, productivity management, service operations, generic approach |
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Shafti, Dr Farhad |
| Authors: | Shafti, F., Van Der Meer, R., and Williams, T. |
| College/School: | College of Social Sciences > Adam Smith Business School > Management |
University Staff: Request a correction | Enlighten Editors: Update this record
Deposit and Record Details
Deposit and Record Details