Shafti, F. (2006) Seeking Productivity, Improving Quality, Challenges Across Service Sectors. First International Egyptian Conference on Total Quality Management in Service Industries, Alexandria, Egypt, 20-21 Jan 2007.
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Abstract
This paper examines seeking productivity, improving quality, and challenges across service sectors. It was presented at the first international egyptian conference on total quality management in service industries in 2007.
| Item Type: | Conference or Workshop Item |
|---|---|
| Keywords: | Productivity, quality, service sectors, total quality management, service industries |
| Status: | Published |
| Refereed: | Yes |
| Glasgow Author(s) Enlighten ID: | Shafti, Dr Farhad |
| Authors: | Shafti, F. |
| College/School: | College of Social Sciences > Adam Smith Business School > Management |
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