McBurnie, G. and Gill, C. (2017) Independent Review of Utilities Disputes Limited (New Zealand) - 2017. Project Report. Utilities Disputes Ltd.
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Publisher's URL: http://www.utilitiesdisputes.co.nz/UD/About_us/Independent_Reviews/UD/AboutUs/Independent_Reviews.aspx
Abstract
This report outlines the findings of the Five Year Independent Review of the approved Energy Complaints Scheme provided by Utilities Disputes but also includes a wider review of Utilities Disputes Limited. The scope of the review was to assess whether Utilities Disputes and, in particular, its Energy Complaints Scheme was operating effectively and meeting the key criteria expected of industry based dispute resolution schemes.
| Item Type: | Research Reports or Papers (Project Report) |
|---|---|
| Status: | Published |
| Glasgow Author(s) Enlighten ID: | Gill, Professor Chris |
| Authors: | McBurnie, G., and Gill, C. |
| Subjects: | H Social Sciences > H Social Sciences (General) K Law > K Law (General) |
| College/School: | College of Social Sciences > School of Law |
| Publisher: | Utilities Disputes Ltd |
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