Trust in the employer: the role of high-involvement work practices and procedural justice in European organizations

Searle, R. , Den Hartog, D. N., Weibel, A., Gillespie, N., Six, F., Hatzakis, T. and Skinner, D. (2011) Trust in the employer: the role of high-involvement work practices and procedural justice in European organizations. International Journal of Human Resource Management, 22(5), pp. 1069-1092. (doi:10.1080/09585192.2011.556782)

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Abstract

Despite the central role of trust in the organizational sciences, we know little about what makes people trust the organizations they work for. This paper examines the antecedents of employees' trust in their organizations drawing on survey data from over 600 European professional workers and managers. The results revealed direct as well as indirect relationships of both human resource (HR) practices and procedural justice with trust. The relationships of both HR practices and procedural justice with trust were partially mediated by perceptions of organizational trustworthiness (in terms of perceived ability and trustworthy intentions of the organization). Justice and HR practices were also found to interact such that justice forms a stronger predictor of trust in organizations when HR practices are less developed. In addition, employees' dispositional propensity to trust explained significant variance in employee trust in their organization, even when it was controlled in our analysis. The implications of these findings for research and practice are discussed.

Item Type:Articles
Additional Information:A correction to this article is available at https://doi.org/10.1080/09585192.2011.583135.
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Searle, Professor Rosalind
Authors: Searle, R., Den Hartog, D. N., Weibel, A., Gillespie, N., Six, F., Hatzakis, T., and Skinner, D.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:International Journal of Human Resource Management
Publisher:Routledge
ISSN:0958-5192
ISSN (Online):1466-4399
Published Online:24 March 2011
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