Innovation failure in the eye of the beholder: Towards a theory of innovation shaped by competing agendas within higher education

Dudau, A. , Kominis, G. and Szocs, M. (2018) Innovation failure in the eye of the beholder: Towards a theory of innovation shaped by competing agendas within higher education. Public Management Review, 20(2), pp. 254-272. (doi:10.1080/14719037.2017.1302246)

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Abstract

This paper examines a case of perceived innovation failure in higher education, a service dominated by conflicting institutional logics of professionalism and markets. Through a mixed methodology investigating student attitudes to, and behaviour around, technological innovation, the paper makes a contribution to the public service innovation literature by focusing on duality in innovation outcomes. This is suggestive of an innovation typology in public services: professionalism-driven and consumerism-driven innovation.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Dudau, Dr Adina and Kominis, Dr Georgios and Szocs, Ms Melinda
Authors: Dudau, A., Kominis, G., and Szocs, M.
College/School:College of Social Sciences > Adam Smith Business School > Accounting and Finance
College of Social Sciences > Adam Smith Business School > Management
Journal Name:Public Management Review
Publisher:Taylor & Francis
ISSN:1471-9037
ISSN (Online):1471-9045
Published Online:17 March 2017
Copyright Holders:Copyright © 2017 Informa UK Limited, trading as Taylor and Francis Group
First Published:First published in Public Management Review 20(2): 254-272
Publisher Policy:Reproduced in accordance with the copyright policy of the publisher

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