Strategic Capacity Management & Inconsummate Information: An Outsourcing Framework

Sugumaran, K., Shishank, S. and Dekkers, R. (2009) Strategic Capacity Management & Inconsummate Information: An Outsourcing Framework. In: 4th European Conference on Management of Technology, Glasgow, UK, 6-8 Sept 2009,

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This paper proposes a decision making framework for outsourcing when faced with incomplete and inconsummate during the stages of pre-design, design, engineering and manufacturing. The paper starts off by establishing the importance of managing capacity for industrial companies and how this is linked with the total primary process within the context of manufacturing companies. Next capacity management is categorised into five main areas. This progressive research turns its attention on one specific area – Outsourcing. Through a literature review it was found that all presently available frameworks for decision making on outsourcing assume available information are accurate and complete. The research hypothesis in this paper challenges this statement. Hence, the proposition of this new framework. To validate the framework, the Delphi technique is introduced to patch the gaps in the framework by seeking opinion of experts on outsourcing from academia and industry. The underpinning aim is to record the actions taken by companies when faced with in-consummate or inaccurate information from both the internal and external environment during the decision making process at operational level with capacity management as a criteria for outsourcing.

Item Type:Conference Proceedings
Glasgow Author(s) Enlighten ID:Dekkers, Dr Rob
Authors: Sugumaran, K., Shishank, S., and Dekkers, R.
College/School:College of Social Sciences > Adam Smith Business School > Management

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