The unsung heroes of welfare collaboration: complexities around individuals’ contribution to effective inter-agency working in LSCBs

Dudau, A., Fischbacher-Smith, D. and McAllister, L. (2016) The unsung heroes of welfare collaboration: complexities around individuals’ contribution to effective inter-agency working in LSCBs. Public Management Review, 18(10), pp. 1536-1558. (doi:10.1080/14719037.2016.1148190)

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Abstract

The article addresses an under-explored aspect of public partnerships: individuals’ role in the effectiveness of collaborations such as the Local Safeguarding Children’s Boards (LSCBs) in England and Wales. Building upon theoretical concepts around complex emergence, we conceptualize individuals as conveyors of complex negotiated individual, professional and organizational frames. Shifting focus away from inter-organizational and towards inter-personal communication in partnerships is consistent with miscommunication being the widest recognized problem in collaborations. Qualitative data from policy documents, interviews, and participant and non-participant observation are used to show individuals in the LSCB case study advancing or hindering collaborative work as ‘boundary spanners’ or ‘reluctant’ partners.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Dudau, Dr Adina and Fischbacher-Smith, Professor Denis
Authors: Dudau, A., Fischbacher-Smith, D., and McAllister, L.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Public Management Review
Publisher:Taylor & Francis
ISSN:1471-9037
ISSN (Online):1471-9045
Published Online:25 February 2016
Copyright Holders:Copyright © 2016 Taylor & Francis
First Published:First published in Public Management Review 18(10): 1536-1558
Publisher Policy:Reproduced in accordance with the publisher copyright policy

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