When innovation fails: an institutional perspective of the (non)adoption of boundary spanning IT innovation

Bunduchi, R., Smart, A. , Charles, K., McKee, L. and Azuara-Blanco, A. (2015) When innovation fails: an institutional perspective of the (non)adoption of boundary spanning IT innovation. Information and Management, 52(5), pp. 563-576. (doi: 10.1016/j.im.2015.04.001)

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Abstract

We combine the concepts of legitimacy, institutional (mis)alignments, strategic responses and organizing visions to develop a conceptual framework to analyze the adoption of innovations that span organizational fields. We apply this framework to examine a telehealth innovation connecting a public sector hospital-based Eye Clinic with private sector optometry practices. We find that while compromise strategies were successful in encouraging adoption within each field, the innovation ultimately failed because the fields developed different organizing visions that could not be reconciled. The findings suggest that institutional misalignments within and between fields interact to amplify their overall effect on the adoption of hybrid innovations.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Smart, Dr Alison
Authors: Bunduchi, R., Smart, A., Charles, K., McKee, L., and Azuara-Blanco, A.
College/School:College of Social Sciences > Adam Smith Business School > Management
Journal Name:Information and Management
Publisher:Elsevier
ISSN:0378-7206
ISSN (Online):1872-7530

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