The politics of time on the frontline: street level bureaucracy, professional judgment, and public accountability

Murphy, M. and Skillen, P. (2015) The politics of time on the frontline: street level bureaucracy, professional judgment, and public accountability. International Journal of Public Administration, 38(9), pp. 632-641. (doi:10.1080/01900692.2014.952823)

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Abstract

This article reports on a study carried out on the impact of quality assurance mechanisms on street-level bureaucrats in Northern England (teachers, nurses and social workers). A key aim of the research was to explore the ways in which these mechanisms negotiate the much older regulatory function of time. The findings suggest that these mechanisms contribute to forms of time compression across professional activities, time compression in turn having consequences for professional judgement. The study explores the mechanisms via which this occurs, while also examining the implications of the research for debates about democracy, political regulation, and public sector management.

Item Type:Articles
Status:Published
Refereed:Yes
Glasgow Author(s) Enlighten ID:Murphy, Dr Mark
Authors: Murphy, M., and Skillen, P.
College/School:College of Social Sciences > School of Education
Journal Name:International Journal of Public Administration
Journal Abbr.:IJPA
Publisher:Taylor & Francis
ISSN:0190-0692
ISSN (Online):1532-4265
Copyright Holders:Copyright © 2015 Taylor and Francis
First Published:First published in International Journal of Public Administration 38(9):632-641
Publisher Policy:Reproduced under a Creative Commons License

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